On the morning of October 20, 2025, millions of messages failed, video calls froze, and collaboration came to a halt. What seemed minor for everyday users highlighted a bigger truth: our world relies heavily on centralized cloud services.The culprit, AWS, disrupted tools like Signal, WhatsApp, Microsoft 365, and Slack. For individuals, it meant missed messages; for businesses, governments, and critical industries, it exposed a harsher reality essential communication systems are fragile, and their failure can ripple across operations, compliance, and safety.